Invoices and receipts
Where to download invoices and how Stripe handles tax-compliant billing
Every monthly charge produces a tax-compliant invoice in Stripe. You can download past invoices and receipts any time from the customer portal, and Stripe keeps them for the legally required retention period.
Where to find your invoices
Open Settings → Plan & Billing and click Manage billing. This takes you into the Stripe customer portal, where the Invoice history section lists every invoice on your account, newest first. Each row has a PDF download and a hosted invoice page you can share with your accountant.
Receipts for successful payments arrive automatically by email at the address on your Stripe customer record. If you need a copy resent, open the invoice in the portal and use Resend receipt.
What's on the invoice
The invoice shows your billing details (company name, address, and tax ID), the line items for the period, and the tax breakdown. Line items come from the items on your subscription, so a typical invoice has one line per plan tier and one line per add-on.
If you added or removed a company mid-month, that change shows up on your next invoice. There's no partial refund for the current month.
Tax handling
Stripe Tax is enabled on the account, which means tax is calculated automatically based on your billing address and tax ID. You don't pick a tax rate yourself.
Tax ID collection is on for B2B customers. When you set up billing, the checkout asks for a tax ID where one applies. For EU business customers outside Germany, a valid VAT ID enables reverse charge: the invoice shows 0% VAT with a reverse-charge note, and you account for the tax in your own return. Without a valid VAT ID, Stripe charges the applicable rate for your country.
Keep your tax ID and billing address current in the portal under Billing information. Changes apply to future invoices; past invoices are not reissued.
Currency
Billing is EUR only at launch. All prices, charges, and invoices are denominated in euros. If your card or bank uses a different currency, your bank handles the conversion at its own rate.
Frequently asked
Can I get an invoice for a past period? Yes. Every invoice since the account started is in the portal under Invoice history.
My company name on the invoice is wrong. How do I fix it? Update Billing information in the Stripe portal. The next invoice will use the new details.
Do you issue credit notes? Stripe issues credit notes automatically when a refund applies. They appear in Invoice history alongside the original invoice.
How long does Stripe keep invoices? For the legally required retention period (in Germany, ten years for tax records). They stay reachable in the portal for the lifetime of the account.
Still need help? Contact support